Hi, I'm Donna 👋

I'm here to turn complexity into clarity—whether in tech docs or copywriting.

Hi, I'm Donna! 👋

Technical writer and content writer based in Cebu, Philippines.

I am a Technical Writer with over 7 years of experience in creating impactful end-user documentation that bridges the gap between technology and its users.

As an experienced Marketing Content Writer, I specialize in crafting engaging marketing content that drives engagement, builds brand trust, and supports business growth.

UX Designer
UX Designer
UX Designer

Technical & Content Design Skills 💡

Skills that I use to create
world-class documentation

Skills that I use to create world-class products

Technical Writing

Creating user guides, manuals, and other software & hardware technical documentation.

Copywriting

Producing compelling content for campaigns and product launches.

To make outstanding UX work, it still needs polished visual design in which I excel as well.

Copywriting

Producing compelling content for campaigns and product launches.

Content Writing

Writing blogs, newsletters, and social media content to drive engagement.

Content Writing

Writing blogs, newsletters, and social media content to drive engagement.

Content Management

Expertise in XML, HTML, and CSS for structured and styled documents.

Content Management

Expertise in XML, HTML, and CSS for structured and styled documents.

Accessibility Compliance

Ensuring content adheres to global standards like ISO & W3C Accessibility Guidelines (WCAG).

I conduct workshops to come up with new ideas and to promote cross-functional ideation.

Accessibility Compliance

Ensuring content adheres to global standards like ISO & W3C Accessibility Guidelines (WCAG).

On-page SEO

Optimizing content for search visibility and engagement.

On-page SEO

Optimizing content for search visibility and engagement.

Agile & Scrum Environment

Working cross-functionally with developers, designers, and stakeholders.

Agile & Scrum Environment

Working cross-functionally with developers, designers, and stakeholders.

Project Management

Managing project timelines and deliverables from planning to delivery.

Project Management

Managing project timelines and deliverables from planning to delivery.

Quality Assurance

Editing and reviewing content for clarity, accuracy, and alignment with goals.

Quality Assurance

Editing and reviewing content for clarity, accuracy, and alignment with goals.

software documentation

User Guide

Medspecialized Inc.

software documentation

Release Notes

Medspecialized Inc.

hardware
documentation
hardware documentation

User Manual

Lexmark

HARDWARE
documentation

How-to-Video Scripts

Lexmark

HARDWARE
documentation

Online Help

Vekta

CONTENT
MARKETING

Social Media Content

Dev Partners

CONTENT
MARKETING

Blog Article

Dev Partners


CONTENT
MARKETING

Landing Page

Medspecialized Inc.

Technical Writer Tools 🛠️

My go-to tools for crafting my technical and creative projects.

MadCap Flare

Advanced formatting & HTML/CSS customization

Vasont Systems

XML-based content authoring

Vasont Systems

XML-based content authoring

Adobe Experience Manager

Comprehensive content management system (CMS)

Adobe Experience Manager

Comprehensive content management system (CMS)

Snagit

All-in-one screen capture and editing tool

Snagit

All-in-one screen capture and editing tool

Microsoft 365 & Google Workspace

Document sharing & collaboration

Microsoft 365 & Google Workspace

Document sharing & collaboration

Adobe Acrobat

PDF editing & collaboration

Adobe Acrobat

PDF editing & collaboration

Slack

Team communication

Slack

Team communication

Trello

Task management

Trello

Task management

WordPress

Content editing & publishing

WordPress

Content editing & publishing